Privacy Policy

2xagent.ai is operated for the purpose of delivering concierge AI agent software to individual property professionals in Singapore. Contact: hello@2xagent.ai.

We may collect information you provide directly, including your name, email address, account credentials, and communications with us.

When you use our services, we may collect usage data such as log files, device and browser information, IP address, and interactions with AI features.

If you sign in with Google or another identity provider, we receive profile information permitted by that provider (such as name and email address).

To create and manage your account and authenticate access to the command centre.

To operate, maintain, and improve our AI tools and platform performance.

To respond to support requests and send service-related notices.

To comply with applicable laws and protect the security of our users and systems.

We process personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. Processing is based on your consent, contractual necessity to provide the service, and our legitimate interests in operating a secure platform.

You may withdraw consent where applicable by contacting us, subject to legal or contractual restrictions.

We use infrastructure and service providers (including database, authentication, and AI hosting partners) that process data on our behalf under contractual safeguards.

We do not sell your personal data. We may disclose information if required by law, regulation, or valid legal process.

We retain personal data only as long as needed for the purposes described in this policy or as required by law.

We apply technical and organisational measures appropriate to the sensitivity of the data, including access controls and encryption in transit.

Under the PDPA, you may request access to, correction of, or withdrawal of consent for your personal data we hold.

To exercise these rights, email us at hello@2xagent.ai. We will respond within a reasonable period.

Your data may be processed in Singapore and other countries where our service providers operate. We require appropriate protections for cross-border transfers.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Continued use of the service after changes constitutes acceptance of the updated policy.